Returns and Replacements(Exchange):
We want you(our customers) to be completely happy with your Vilvatrends order. If for any reason you are not satisfied kindly intimate to us via call/mail within 7 days of delivery, we will gladly accept your timely return of unworn, unwashed, or defective merchandise. Used merchandise cannot be returned unless defective.
You can ship the product to our warehouse within 7 days of delivery
9/11, Narayanasamy Garden,
3rd Main Road, Kodungaiyur,
Chennai - 600118.
Contact - +91-9551789459
Share your "Tracking Slip of Courier" to us in whatsapp so that it will help us to serve you most quicker.
In the unlikely event of damaged, defective or different/wrong item delivered to you, we will provide a full refund or free replacement as applicable.
Refund will be initiated on the same day of issue raised. It will be remitted within 10 working days in the same bank account from which the payment is made.
In case you changed your mind, You can cancel the order untill the order is shipped and full refund will be issued in case of Prepaid Orders
Refund will be initiated on the same day of issue raised. It will be remitted within 10 working days in the same Bank Account/Wallets/UPI from which the payment is made.